Transformative Conferencing: re-enchantment of networking through conceptware (Part #6)
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Text and Data: The classic separation between text processing and data processing has severely impeded the evolution of conferencing. A fruitful marriage would allow users their current freedom of expression but would also enable them to navigate more effectively through the maze of messages. Various approaches could be taken:
The issue in both cases is how to code levels of the text and embedhypertext links in the text as part of the message generation process. This is an extension of the classic problem of how to motivate authors to provide abstracts. The long-term solution is to shift the focus of attention from the text to the representation of the knowledge implied by the text . A transitional solution is to develop what might be called a 'text compressor' or 'concept processor' based on artificial intelligence procedures.
As has been repeatedly noted, the desk-top publishing revolution and its conferencing parallel will more than overwhelm a saturated readership. Desk-top readers do not accomplish what we would like their name to imply. They do not help us to filter and comprehend the content. Some form of text analysis and restructuring by a concept processor is required to mine the conceptual ore from what needs to be dumped or filed at a lower priority level. The most practical approach would to provide users with a minimum facility which they could adapt and tune to their personal idiosyncrasies. Users could of course view and edit the structured product generated from their own outgoing communications. Such a processor might usefully be related to the need for machine-assisted translation.
Data and Graphics: Much has been accomplished with respect to this marriage in the form of representing data in graphical form (business graphics, statistical graph plotting). But this quantitative challenge for conferencing is possibly of much less interest than the non- quantitative one of how to represent graphically the concept networks being articulated within a conference. Possibilities include:
There are two challenges here: (i) enabling a group of users to address the emerging articulation on a shared map (possibly with personal overlays, etc); (ii) escaping the conceptual straitjacket of packages based on a directed graph or tree structure in order to use an associative structure (on which alternative tree structures can be temporarily imposed).
It is worth noting that a heroic attempt was made to do just this by Stafford Beer and Gordon Pask at the first international conference of the Society for General Systems Research (London, 1979) before the PC era. Both concept maps and participant network maps were produced and used to orient discussion. Such experiments would be infinitely easier now and many refinements could be incorporated.
The absence of such tools is an indication of the priorities of conferencing at this time. Questions such as the following need to be asked:
There is every possibility that users have different preferred cognitive modes (possibly under different circumstances) and that it remains important to cater flexibly for those who feel constrained by explicit structures.
One possible reason for the relative lack of interest in conferencing systems in the international community is that in the present form they do not reflect the dynamics of factional interaction. The action is perceived as being elsewhere. Even the texts produced can be viewed as conceptual shells discarded by a dynamic beast that has moved elsewhere. The consensus-mania pervading explicit conferences forces the real, tension-filled, business of factional wheeling and dealing into other arenas -- if only the corridors and bars outside meeting rooms or in one-to-one messaging. This clearly suggests the need for handling the public-private interface more flexibly, veiling and unveiling explicit structure when appropriate. The conferencing of the future may yet prove to be a conceptual dance of the seven veils !
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